Working Procedure of BPCOD / EPCOD and SPCOD articles in Delivery Post offices.
BPCOD/EPCOD
1.
Receive
the Parcel Bag in Postman Module and
open the bag.
2.
The
parcel must be received as BPCOD/EPCOD.
3.
Check
the message file in InvoicingàCod ArticleàArticle
for delivery.
4.
If
message file is not available, then log in as Super, in Tool MenuàRequest
for COD message File. Scan the Article,
and run the R-Net Communication.
5.
The
message file of the concerned COD should be available within 7 Days of the receipt
of the COD Parcel.
6.
If
message is available, then first serve the intimation slips through the
Postman.
7.
The
Parcel may be kept in Windows deposit or may be delivered through the Postman
according to the limits prescribed for Postman.
8.
If
the parcel is delivered, then take return as DELIVERED, receive the amount in
the Treasury Module, Verify the same by the Supervisor in submit account.
9.
Then
check the amount received by the Treasurer by viewing the Daily Account.
10. Run both the R-net
Communication and e-Payment communication to transfer the amount to the
Biller.
11. If the parcel is
refused or un-claimed then return back the COD with suitable remarks and dispatch
the parcel in the Despatch Module.
12. For BOs, the Sub
Account PA should enter the COD amount under the respective Heads while doing
the BO Daily Account Data Entry.
13. If the COD is returned by the Branch Offices, then
return should be taken and COD should be returned in the Despatch Module.
14. If there is any
ambiguity in Amount written and Amount
appeared then, the said COD should be returned.
What
will happen, if the message file is not received:--
1.
If the message file is not received after 7 days
of receipt, and the Costumer wishes to take the COD Then -
2.
Make
the article delivered to the Costumer and collect the prescribed amount.
3.
Track
the COD in India Post web site, not down the Booking office details.
4.
Now
the amount received from the Costumers need to be remitted only to the Booking office by Service EMO.
5.
In
the message space, enter the COD Number, Booking Date, Amount and Biller
Name.
6.
Write
down the details in the COD register maintained in your office.
7.
Log
in as PA in Postman Module, Tools - Parcel COD disaster - Select
the COD, enter the EMO number, amount, Date of booking and Remarks as
Delivered.
8.
Login
as Super in Postman Module, Tools - Parcel COD Disaster
Verification, Verify the COD. This will
update the delivery status of the COD in the Web Page.
9.
The
Manually returned articles are also need to be entered in the COD disaster with
the Remarks as Undelivered.
Two
separate Registers should be maintained one for BPCOD and another for
SPCOD. The disposal of all the COD Parcels should be entered in the register for
future references.
Working
Procedure of BPCOD/EPCOD and SPCOD articles in Delivery Post offices.
1.
Receive
the SPCOD parcel in the in the Speednet Module.
2.
Transfer
the SPCOD message file to the Meghdoot Postman under delivery menu.
3.
Adopt
the procedure laid down for BPCOD articles for Delivery in Postman module.
If the SPCOD article is to be returned back:--
1.
Take
return in the Postman Module.
2.
Submit
Account should be done in the Postman Module.
3.
Execute
the Speednet Communication to change the status of the SPCOD.
4.
Open
Speednet, Close the bag àScan the SPCOD for
return back.
The
disposal of each SPCOD should be entered in the SPCOD register maintained in
your office whether it is delivered or undelivered.
1. Ensure that all the communication
modules are in working condition.
2. R-Net Communication is used to Receive
and transmit RL/PARCEL and COD.
3. e-Payment Client is used to transfer
cash collected for COD billers.
4. Speednet Communication is used to
Receive and Transmit Speednet and SPCOD data.
5. Check the BPCOD and SPCOD articles
shown as deposit in the Postman module periodically.
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